![]() ![]() ** If you do not have a username leave this field blank.For your reference, here is a quick list of the video file types that Windows Media Player 12 supports out of the box. ![]() We will respond to your request ASAP.īefore contacting us check out our F.A.Q. Please include as much detail as possible about your problem so we can resolve your problem in a timely manner. If you are in need of support please fill out the form below. Click OK, and then OK once more in "Options" window. In the text box (Address of website) add "" and click "Allow" 6. Click OK, and then OK once more in "Internet Options" window.> In the text box (Address of Web site) add "" and click "Allow" 6. In the "Web Sites" frame click "Edit." 5. Internet Explorer users follow these directions to allow our sites to save your information without having to change your browsers security settings. Question: When checking the "Remember me" checkbox, I still have to login each time I return.Īnswer: This is usually an issue with your browsers security settings. Note: This may take a few minutes depending on how fast your computer is. Then click OK in the window that pops up. Question: When trying to save images, they save as bitmap's instead of jpeg's.Īnswer: This issue can be fixed by clearing out your cache in Internet Explorer. You will be required to provide additional account information in order to access the username and password information.Īnswer: To cancel your account please contact CCBill support here. If you are unsure of how your username and password appears, you can go to to look up the information. You must type in your username and password exactly as you originally typed it on the signup form. How can I resolve this?Īnswer: Our system is case sensitive. Question: I'm getting error saying I don't have the right CODEC for the videos.Īnswer: If you're getting this error please download the Kazaa Lite Codec Pack here.
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